Interactive product story
01 / 09

WHATSAPP → OWNED CUSTOMER

A WhatsApp message shouldn't disappear into a chat list.

Follow one casual enquiry as it becomes a customer relationship the business can understand, grow and measure.

01

THE MOMENT OF INTENT

Priya asks a simple question on WhatsApp.

One ordinary message is the beginning of a customer relationship. Click start to follow it from enquiry to attributed revenue.
9:41● ))) ▰
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SS
Sunday Social Clubtypically replies instantly
⌕   ⋮
TODAY
Hi! Is the Sunday pottery workshop beginner-friendly? I've never tried pottery before 🙂10:32 AM
+Message◉

Customer WhatsApp

✓Connected live
AroundU
⌁◎↗◇
Sunday Social ClubCustomer relationships
AK

NEW LEAD

Priya Sharma

WhatsApp
PS
Pottery Workshop enquiry

Created just now from an inbound message

New
InterestSunday Pottery Workshop
IntentDetecting…
ChannelWhatsApp
Next actionClassify enquiry
✦
What AroundU understood

First-time attendee · Price aware · Ready to register if reassured

Message captured

Customer timeline updated automatically

now

AroundU Customer OS

Fictional data · Built to show the product journeyUse ← → keys to navigate